Customer Reviews

⭐️⭐️⭐️⭐️⭐️ — Anonymous.

I ordered a gift box from BAO and honestly the presentation alone impressed me before I even opened it. Everything was packed beautifully and felt very premium. Delivery was fast and the items were exactly as shown on the website. You can tell a lot of care goes into what they do. Will definitely order again.

⭐️⭐️⭐️⭐️⭐️ — Roben K.

Fast response, quick shipping, and beautiful products — highly recommend BAO for gifts and home accessories!

⭐️⭐️⭐️⭐️⭐️ — Maya R.

What I love about BAO is that it doesn’t feel like a typical online store. The items are unique, the stock feels curated, and the whole experience from ordering to delivery was smooth. Great communication and very professional service. Definitely my go-to for gifts now.

Frequently asked questions

We currently deliver across Lebanon only.

No, you can checkout as a guest. Creating an account is optional.

Orders are delivered within 2–3 business days anywhere in Lebanon.

We do not customize individual items.

However, you can order customized gift boxes prepared to your preference.

Please inspect your order upon reception and contact us immediately on

WhatsApp: +961 81 571 298

if the item is defective, damaged, or if you received the wrong item. We’ll evaluate the issue and make it right.

Yes. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Please note: We do not offer refunds, but we are happy to exchange your item if there’s an issue.

Yes! You can contact us on WhatsApp or Instagram DM to add a custom message to your order.